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Streamlined Managed Services in Chicago

Updated: Apr 15, 2019

The major trend for IT departments is Managed Services. For SMBs this new trend can be the strategic step you have been hoping for. For decades, large enterprises have been benefiting from Managed IT Services in Chicago and all over the globe. As technology shrinks and the cloud grows, now SMBs have the opportunity to reap the same rewards.

Managed Services

Essentially these services are any IT services that can be outsourced to help you cut costs and focus on your core revenue activities. As a small business you may not have the same type of IT team or budget that can handle every aspect of your business's needs. Many small businesses have suffered because they could not simply hire an IT team with the breadth and depth of expertise needed to compete or remain effective.

Before Managed Services were available in Chicago and elsewhere, there was essentially a Break-Fix option. If you could not afford a 24 hour IT operation, you simply paid for something when it broke on an ad-hoc basis. As a small business ten years ago, you would have invested in a small network of computers, a server and other equipment needed to run your business. You paid for it to be installed and have employees trained on it and essentially paid for services on a pay-as-you-go basis for technical support or to get something fixed.

Unfortunately, this style of management creates large periods of downtime and reduced productivity as you wait for an IT consulting company to fix your issues. Larger enterprises realized this a long time ago and the first managed service providers have been operating since the mid-1990s. However, the mass migration to cloud services and the amazing ability of SaaS, IaaS and PaaS services made this option more popular.

IT Services for SMBs and Mid-Markets

SMBs realized with these new cloud services that they could compete on the same technological scale as large enterprises. Cloud services such as Salesforce.com or Zoho Apps allow SMBs access to the same enterprise-level tools as the big organizations on a sliding scale of costs. You can now scale up these services or down as needed, only paying for what you use.

Of course this never truly got rid of the need for IT services, it has just shifted their focus. SMBs should now focus their technological intelligence to how best to meet their company's vision through technology. Instead of hiring an IT specialist to simply swap out servers, you now want your internal IT minds to focus on delivering revenue in the most cost effective way.

Outsource for Results

In the same way you may outsource your accounting in a SMB to a CPA firm, you need to consider outsourcing your IT services that deal with ensuring your applications, software, hardware, email and network are running smoothly. These daily operations can be done through effective Managed Services by quality and professional IT service providers. This will save your company money and hassle in the short and long run. Not only will a cost-savings be affected for this option but there are a host of over benefits including a true 24 hour monitoring program on your crucial revenue-generating technology. The net result will be reduced down times as these services often are alerted of problems as or before they occur.

Managed Services in Chicago can allow your Chief Information Officer (CIO) or Chief Technology Officer (CTO) to focus on growth opportunities by implementing new cutting edge technologies, apps and revenue streams than worrying about the daily operational grind.

Manage Services offer a streamlined way for SMBs to have a technical support team, an IT department and service technicians all in one contract at a fixed cost.

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