EQUILIBRIUM IT SOLUTIONS CHICAGO COMPUTER SUPPORT CHICAGO PC HELP DESK CHICAGO


Systems Engineer

Summary:

A Systems Engineer (SE) is responsible for designing, configuring, installing, troubleshooting, and repairing network and systems infrastructure solutions for our customers. The SE must be a team player, yet work well independently, have excellent verbal and written communication skills and have an in-depth knowledge of Microsoft, Novell, Citrix, LAN/WAN, Systems Management and Help Desk Management technologies. Responsibilities include engineering solutions for IT projects as well as providing network administration for client support agreements. The perfect candidate would be a professional, detail oriented and self-motivated individual who excels at completing tasks successfully and efficiently.

Responsibilities:

  • Serve as primary engineering contact on projects
  • Provide operational management and support for complex IT infrastructures
  • Set up and install new servers and network equipment
  • Identify and resolve network and related system performance problems
  • Perform troubleshooting activities on production servers off-hours (nights or weekends) if required to minimize impact to operations
  • Administer Microsoft Servers running: SQL Server 2000/2005, Windows Server 2003 and Exchange Server 2003/2007
  • Troubleshoot server and workstation software and hardware
  • Support the back office and application servers
  • Perform hardware upgrades and swaps
  • Establish backup and recovery procedures for network based systems
  • Train and support End Users on systems and common MS Products
  • Interface with external venders as necessary
  • Administer Telecommunications and Computer Telephony equipment (i.e. Voice T1’s and Channel Banks)
  • Actively participate in planning, coordinating, and implementing Windows operating systems and applications for clients
  • Work with Equilibrium managers to maintain, document and train on best practices configurations for Windows environments
  • Evaluate new technologies and provide recommendations for the purchase of products and services
  • Maintain knowledge base of current technology with continuous self study
  • Perform other duties as assigned

Types of Projects:

  • IT Assessments
  • Fixing network problems that cause the system to be unreliable
  • Resolving problems with the data backup system
  • Identifying and correcting security concerns
  • Instituting virus prevention and remediation
  • Reconciling and ensuring proper software licensing
  • Developing systems documentation and a basic set of operating procedures for the day-to-day maintenance of your systems
  • Support of client systems on a regular, scheduled, and emergency basis

Qualifications:

  • Bachelor’s degree in Computer Science, Engineering, or related discipline; equivalent experience acceptable
  • Certifications including:
    • Microsoft Certified Systems Engineer (MCSE)
    • VMware Certified Professional (VCP)
    • Citrix Certified Administrator (CCA)
    • Cisco Certified Network Associate (CCNA)
  • At least 3 to 5 years of experience that is directly related to the duties and responsibilities specified
  • Computer networking knowledge and experience in computer network architecture and implementation including network operating systems (NOS), network design, and directory services
  • Network infrastructure knowledge and experience in LAN/WAN infrastructure technologies and implementation strategies
  • Network infrastructure Administration: (Cisco routers, firewalls, switches and VPN concentrators)
  • Microsoft Windows experience including system design, implementation and management
  • Ability to relay technical information to both technical and non technical personnel
  • Strong written/verbal communication skills, critical thinking and problem solving or troubleshooting skills
  • Must possess excellent time management skills
  • Ability to travel to client premises on a daily basis
  • Hands-on in a help desk environment is preferred

Preferred Experience and Technical Skills

  • Microsoft - Windows Server 2003 / 2008
  • Microsoft - Windows Desktop Operating Systems (XP/Vista)
  • Microsoft - Active Directory (AD)
  • VMware Server and Desktop Virtualization products
  • Citrix Presentation Server
  • Microsoft Virtual Server
  • Storage Area Networks
  • Tape Backup Software
  • Routers and TCP/IP Schema
  • Microsoft – SharePoint Server 2007
  • Citrix XenServer / XenDesktop
  • Novell Netware, GroupWise and ZENworks Suite
  • Lotus Domino Server and Notes client
  • Symantec Ghost
  • UNIX (Sun, IBM, Linux variants)
  • Document Management Solutions
  • Fax Server Solutions
  • Network Management
  • Virus Protection Software
  • Firewall Servers
  • Print Servers
  • LAN Management and partitioning
  • Server Hardware (HP, IBM, Dell, Sun)
  • Remote Access Solutions
  • Microsoft - SQL Server 2000/2005
  • Microsoft - Internet Security and Acceleration Server (ISA) 2006
  • Microsoft - Internet Information Server (IIS)
  • Technical Documentation
  • Microsoft Office specifically Visio and Project
  • Application Development Programming (i.e. Java, VB, C)
  • Scripting (KIX, ASP, Lotus, VB)

Apply Now!

Email your cover letter and resume to:
careers@equilibriuminc.com

Equilibrium IT Solutions, Inc is an equal opportunity employer.


Equilibrium IT Solutions, 5080 N Elston Ave. Chicago, IL 773.205.0200

Copyright ©2008 Equilibrium IT Solutions, Inc. All rights reserved.

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