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Your business is more dependent than ever on your network’s availability, performance, and security – your software applications are business-critical. Every moment that your employees can’t send or receive e-mail or access a database, your company is losing money and alienating customers.
- If your online catalog is not available, you are losing orders.
- If your network is slowed by interactive games or is simply too small for your requirements, your productivity is suffering
- If someone is gaining unauthorized access to your network, your security is compromised
With Equilibrium Systems Monitoring (ESM) from Equilibrium IT Solutions, Inc, corrective action is already underway to get you up and running again.
What “ESM” Means to You:
ESM means that Equilibrium is continuously monitoring the health of your infrastructure. It isn’t only for crisis management – it can check the performance and operation of the following:
- Secure Remote Control of Servers and Workstations
Server and workstation hardware and software asset inventory
Server hardware with monitoring instrumentation
Server Uptime Reporting
Software License Reporting
Patching for Microsoft Windows and Microsoft Office
Patch Status Reporting
Warranty information for hardware asset inventory list
Resource utilization (Disk, CPU, Memory, & Network)
Windows Event Logs (System, Security, and Application)
Microsoft Active Directory
Microsoft Windows Servers (WNT, W2K, W2K3, W2K8)
Microsoft Windows Desktops (W98, WNT, W2KP, WXP, Vista)
Microsoft Exchange Server
Microsoft SQL Server
Microsoft IIS Server
VMware Tools
VMware Virtual Center
Microsoft Terminal Server
Citrix Server
Blackberry Enterprise Server
Network Services (DHCP, DNS, etc.)
Anti-Virus software
Backup software and hardware
Network Print Spooler Service
Detailed reports, where you can view real time status about your IT systems in a format that is easy to understand and always up to date.
- Executive Summary Report
- Disk Utilization Report
- Network Utilization Report
- Server Uptime Report
- Patch Status Report
- Basic Physical Asset Inventory Report
- License Summary Report (Quantity and distribution of OS and application)
- Warranty Status Report
Quick Response
Equilibrium knows what issues are affecting your network, and can respond before they become critical.
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Intuitive comprehensive “central dashboard” keeps Equilibrium informed on the health of your network – color-coded for fast problem determination (red, yellow, and green).
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Automatic alert dispatch to Equilibrium for guaranteed quick response to problems at your site.
With ESM, you can:
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Make sure you’re getting full usage of your system before upgrading or expanding.
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Make sure you know exactly what software has been installed on your network.
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Be aware of upcoming problems, so you can consider proactive contingency plans and minimize downtime.
ESM– Features and Benefits:
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Your business success depends on your IT infrastructure. You need Equilibrium to deliver proactive services that not only keep your network up and running, but running effectively and efficiently.
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Equilibrium’s complete “ESM” package means that you will see increased performance, security, and reliability – immediately, and at an affordable price.
Security Monitoring:
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Flags unauthorized access attempts and allows you to control the software content at your site.
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Ensures that your business resources are used appropriately and not for high-bandwidth interactive games.
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Flags account lockouts.
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Patch inventory ensures your operating systems are up to date and not exposed to vulnerabilities.
Detailed Site Level Inventory:
- Automatically collected, ensuring accuracy.
- Up-to-date hardware, software and patch information.
- Reports for planning and problem diagnostics.
Graphical Performance Reporting
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Graphical view with service level threshold lines for easy-to-read performance reports.
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Provides you with a basis for capacity management and upgrade planning.
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Automatically generated, ensuring accuracy.
Integrated Trouble Ticket System
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Trouble ticket system for problem logging, tech dispatch and resolution information.
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Provides you with a tracking system for work done by Equilibrium.
Remote Management and Communication
Easy to Install
- Equilibrium can deploy, install, and configure ESM with virtually no disruption to your work environment.
- Improve performance reporting, security, and asset management – immediately.
Click here to request a consultation with one of our Senior Consultants or call us at 773-205-0200. |
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