Equilibrium IT Solutions - Chicago, IL
Technology Consulting

Trusted Technology Consulting

Disaster Recovery Plan
Call us today at 773.205.0200 to see how we can help you.
Network Infrastructure
IT Security Solutions Systems Infrastructure
Upcoming Events
Equilibrium GolfTec 2013 Summer Party!!!
Wednesday, June 26, 2013 6:00 pm to 10:00 pm
Equilibrium GolfTec 2013 Summer Party for Associates, Clients & Staff!!!
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CIO Lunch & Learn - Designing and Deploying Offsite Disaster Recovery Solutions on a Limited Budget
Thursday, May 30, 2013
Are you on a Limited IT Budget? Yet still need to deploy a cost effective offsite Disaster Recovery solution for your organization? You may already own the solution!
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News/Press
The EQ HQ gets new Corporate Signage!
The EQ HQ gets new Corporate Signage!
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Please stop by Equilibrium's booth at the CAMP show on Enterprise Disaster Recovery / Business Continuity
Please stop by Equilibrium's booth at the upcoming Thursday, April 25th CAMP show on Enterprise Disaster Recovery / Business Continuity
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Equilibrium Deploys Microsoft Lync to Reap Big Productivity Gains
Microsoft Lync is a unified communications solution that supports voice-over-IP (VoIP) telephony, video, Web conferencing and instant messaging for organizations via Web clients and dedicated Lync apps.
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Disaster Recovery Whitepaper
Disaster Recovery Whitepaper 5 Phase Methodology From Risk Assessment to DR Run Book
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Click Here To Request A Consultation
Technical Writing

One of the top challenges for a company’s internal IT staff is not having enough time during the normal work day schedule to develop proper Information Technology (IT) documentation. This is typically because they are usually very busy solving issues day-to-day so the End Users remain as productive as possible. Other reasons for not properly documenting IT systems include lack of proficiency with writing, lack of proficiency with applications (like Microsoft Visio, Word, Excel), lack of desire, and lack of standards to follow.

Technical Writers develop documentation to explain complex ideas to technical and nontechnical audiences. This could mean telling a Systems Administrator how to perform backup operations using tape library appliance, or telling an End User how to map a network printer.

Technical Writers gather information from existing documentation, and from subject matter experts. A subject matter expert (SME) is any expert on the topic the writer is working on. Technical Writers usually are not SMEs themselves.

Equilibrium’s Technical Writers are proficient at developing the following types of Information Technology (IT) documentation:

  • Systems Configuration Documentation
  • Standard Operating Procedures
  • Systems Recovery Procedures 
  • Microsoft Visio Illustrations (e.g. network topologies, server racks, etc.) 
  • Flow Charting Workflow Processes 
  • Flow Charting Logic Diagrams 
  • Return on Investment (ROI) calculations 
  • Break Even Analysis computations  

 Would you like to see a few examples of our IT Documentation?

Click here to request a consultation with one of our Senior Consultants or call us at 773-205-0200.

Case Studies
Insurance Agency
Turnkey Office Build-Out & Relocation for Fast Growing Business
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Auto Dealership Group
Smooth transition of support services, and a long term strategic IT Business Plan that better supports the business.
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Insurance Company
Equilibrium co-develops an IT Business Plan for an Insurance Company.
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Non-Profit Organization
IT Business Plan sets organization on a path to continue to provide world class systems and capabilities to users and clients.
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A Retirement Center
Stability, reliability and responsiveness, Equilibrium delivers.
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Supported Technologies
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5559 N Elston Ave. Chicago, IL 773.205.0200